Transform Your Outdoor Paradise

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you request a consultation, subscribe to our newsletter, or contact us for services. This may include your name, email address, phone number, property address, and project details.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our gardening and landscaping services, communicate with you about your projects, send you updates about our services, and respond to your inquiries.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (323) 284-7590.

Effective Date: January 1, 2026

Service Agreement

By engaging Definitive Gardening for landscaping and garden services, you agree to these terms and conditions. Our services include landscape design, installation, maintenance, and related gardening services.

Payment Terms

Payment terms will be specified in individual service contracts. Generally, design consultations require payment upon completion, while installation projects may require a deposit with progress payments.

Project Timeline

Project timelines are estimates and may be affected by weather conditions, permit delays, or unforeseen circumstances. We will communicate any delays promptly.

Warranty

We provide a one-year warranty on plant materials and a two-year warranty on installation workmanship, subject to proper care and maintenance by the client.

Liability

Our liability is limited to the cost of services provided. We maintain comprehensive insurance coverage for all our operations.

Cancellation

Service cancellations must be provided in writing. Cancellation fees may apply depending on project stage and materials ordered.

Governing Law

These terms are governed by the laws of the State of California.

Last Updated: January 1, 2026

Professional Services

Definitive Gardening provides professional landscaping and garden services. While we strive for excellence in all our work, gardening and landscaping involve natural elements that can be affected by weather, soil conditions, and other environmental factors beyond our control.

Plant Survival

Plant survival depends on many factors including proper watering, soil conditions, weather, and ongoing care. Our warranty covers replacement of plants that fail due to installation issues, but does not cover plants that die due to inadequate care or extreme weather conditions.

Permits and Regulations

Clients are responsible for obtaining necessary permits for landscaping projects. We will assist in identifying permit requirements but cannot guarantee approval of permit applications.

Property Damage

While we take every precaution to protect your property, landscaping work may involve excavation and heavy equipment. We carry comprehensive insurance but recommend clients verify coverage with their homeowners insurance.

Results Variation

Garden and landscape results may vary from initial designs due to plant availability, seasonal factors, and site conditions. We will work with clients to achieve the best possible results within these constraints.

Maintenance Requirements

Ongoing maintenance is essential for garden health. Failure to provide adequate care may void warranties and affect plant survival.